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Monday 31st August 2015
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Contact Lottery.co.uk

If you have a question or comment about lottery games or Lottery.co.uk, please choose from one of the following options:

I've won the lottery

I've won the lottery

How did you win?

I purchased my ticket online

I purchased my ticket online

If you think you have won a lottery prize from a ticket purchased online, please visit the How to Claim page to learn more about how to claim your prize. If you still have questions after reading the information, you can email us at the following address:

I purchased my ticket in a retail store

I purchased my ticket in a retail store

If you bought a ticket from a retailer, please visit the How to Claim page to learn more about the process of claiming your prize.If you still have questions after reading the information, you can email us at the following address:

I've won a sweepstake, competition or raffle

I've won a sweepstake, competition or raffle

If someone has contacted you about winning a sweepstake, lottery or raffle which you did not enter, please visit the Scams page. If you still have questions after reading the information, you can email us at the following address:

My ticket has been lost or damaged

My ticket has been lost or damaged

If you bought a physical ticket and you either lost it or damaged it, you will need to contact the National Lottery straight away, as there is a 30-day claim period for winning tickets that have been damaged or lost. Please call the following number:

0845 910 0000

Other Enquiry

Other Questions

If you have any other questions or comments, you can send an email to our support address and our team will try and reply to you within 24 hours:

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Email Address

To ensure your enquiry is sent to the correct department, please select one of the options listed above.

Postal Address

Enquiries in writing should be sent to:

The Lottery Company Ltd.
The Acorns
Oakwood Park Business Centre
Fountains Road
Bishop Thornton
Harrogate
HG3 3BF

Company Registration Information

Company Name: The Lottery Company Ltd.
Company Registration Number: 02949433

Registered Office:
Tattersall House
East Parade
Harrogate
HG1 5LT


Please do not send tickets for the purposes of verification or claiming prizes, as they cannot be processed at the addresses listed above.