Mobile Casino Support
The Lottery.co.uk Mobile Casino has been carefully designed to deliver a secure, user-friendly online gaming experience, but should you ever need support when using the software, friendly and courteous help is always available. Of course, the solution to your problem may not require intervention or assistance from our support team, so if you encounter difficulties at any stage, our advice is to proceed as follows:
First, make sure that the solution to your problem cannot be found on the Help page accessed via the phone. There we present the answers to quite a few Frequently Asked Questions and it could be that the information you seek is just a mobile click away.
If you require information about any of our mobile casino games, make sure that you have read through the support that is built into each title. This can be accessed by touching MENU on the main screen of the game and includes instructions on how to play the game as well as providing information on stake limits, etc. Mobile slots games include a Paytable which can be accessed by touching the + symbol on the main screen and then the PAYTABLE button.
Should neither of the previous steps provide the solution to your problem or query, feel free to contact our support team directly. The Lottery.co.uk Mobile Casino is operated by Probability (Gibraltar) Limited., and you can receive support by email or telephone, as follows:
- Email: support@probability.tv
- Telephone: 0333 313 0030
General Information
Lottery.co.uk mobile casino is operated by Probability (Gibraltar) Limited., a subsidiary of Probability plc, based in London, UK, an award winning developer and operator of Casino and Bingo services for mobile phones
Lottery.co.uk mobile casino is offered under a remote gambling licence issued by the Government of Gibraltar and regulated by The Gibraltar Gambling Commissioner.
All player funds are maintained in a separate bank account under the supervision not only of the Gibraltar Gambling Commissioner but also the UK Financial Services Authority. Probability operates an electronic wallet under a "Small E-Money" Issuer Certificate from the FSA.
